SEAL THE DEAL AND KEEP IT AIR TIGHT. THIS VOLUME BREAKS DOWN EVERY CLAUSE OF A BROKER-SHIPPER CONTRACT, FROM LIABILITY AND PAYMENT SCHEDULES TO SERVICE LEVEL GUARANTEES AND CARGO CLAIMS. LEARN THE RED-FLAG TERMS TO AVOID, THE WIN-WIN LANGUAGE THAT EARNS REPEAT BUSINESS. NEGOTIATION TACTICS THAT PUTS YOU IN THE DRIVER'S SEAT. DRAFT AGREEMENTS THAT PROTECT YOUR MARGINS, SATISFY SHIPPERS, AND KEEPS THE FREIGHT AND REVENUE FLOWING.